Service Spotlight

Welcome to the Warranty Service Spotlight! This is where your Diamond C Warranty team will be delivering you news and big updates around the happenings in Diamond C service as well as tips and tricks to help our dealers provide the best service possible. Our goal with this Service Spotlight is to help build the knowledge around the latest topics in service of all Diamond C products to continue to fuel the growth and success of you as our dealers as well as your customers and communities!

Get Ready for CVSA International Roadcheck: Prepare Your Fleet for Blitz Week 2025!

The Commercial Vehicle Safety Alliance’s (CVSA) International Roadcheck, or DOT Blitz Week, is an important event for the commercial trucking industry. Scheduled for May 13-15, 2025, this annual inspection and enforcement event focuses on safety and compliance for commercial vehicles and drivers across North America.

Diamond C would like to remind customers, it’s crucial to perform regular maintenance and ensure that your trailer is in top condition. Proper trailer upkeep not only helps prevent violations but also contributes to overall safety on the roads. During this event, inspectors will conduct thorough inspections on commercial vehicles, focusing on key safety components such as brakes, tires, lights, and load securement.

Here are some tips to stay safe and be prepared for the event:

1. Inspect Vehicle Components: Check your trailer’s brake system, tires, and lights. Address any issues well before the event.
   
2. Ensure Driver Compliance: Make sure your drivers have their licenses, medical certifications, and logs in order. Any missing documents could result in violations.
   
3. Check Load Securement: Ensure that all cargo is properly secured to avoid fines and potential safety hazards.
   
4. Prepare for Inspections: During the Roadcheck, expect a Level I inspection (the most comprehensive), so be prepared for thorough checks.
   
   

Being proactive with maintenance and ensuring compliance with safety regulations will help keep your fleet running smoothly and avoid disruptions during this high-visibility event. If you need parts for the upcoming Blitz Week, be sure to visit a Diamond C dealer. They have a wide range of quality parts to help ensure your vehicle is fully prepared for the International Roadcheck. Whether you need replacements for brakes, lights, tires, or any other essential components, a Diamond C dealer can provide the parts you need to stay safe and compliant during the event. Don’t wait until the last minute—stop by and get the parts you need to keep your fleet running smoothly!y-leading service. We apprecding service. We appreciate your continued partnership and look forward to a successful 2025!

Date: 4/16/2025

Date: 4/9/25

In response to the recent recall affecting torsion axles on select HDT307, HDT208, and HDT210 models, the Diamond C team has been diligently working to provide comprehensive support to our dealers throughout the repair process. We understand the importance of ensuring the safety and reliability of these trailers, and we are fully committed to assisting our partners in addressing any necessary repairs resulting from the loosening of bolts. Please see the approved repair below.