Diamond C featured in KX News Farm Hauling segment
Aug 5th
On the farm or at the ranch trailers play an integral part of the Agriculture based business. There’s a need for all sizes and all shapes and many dealers fully capable of customizing a trailer to fit the producers needs.
Our sales representative, Jerad Guest, was interviewed at the North Dakota State Fair for the news piece, and went on to explain the abundance of options, sizes, and configurations available on a Diamond C trailer.
We don’t just want to build a trailer that will work. We want to build a trailer that you’ll love. Please, contact our sales department, or find a trailer dealer near you, and see the difference in Diamond C.
The full write-up and video from KX News at the North Dakota State Fair is available online at http://www.kxnet.com/news/608541.asp
NATDA 2010 Trade Show
Jul 29th
ATTN: Trailer Dealers
We cordially invite YOU to come see us at the 2010 NATDA Tradeshow & Convention on September 10-12. This event is the only one of its kind, working for the advancement and progress of trailer dealers in North America.
The Diamond C Team is working hard to make this year’s show a success. NEW trailer models, features, and options will be debuted at the show along with all new product literature. It’s sure to be an exciting event!
In an effort to support trailer dealer progress Diamond C is a proud Platinum Sponsor and Education Sponsor for the 2010 show.
The NATDA is the only professional business association in North America that serves the light and medium duty trailer dealers and brings them together as a unified team. The 2010 show is complete with dealer education, workshops, and special events. You can learn more about the event here.
If you would like to attend the show but are not already an NATDA member, contact a Diamond C Dealer Consultant @ 800-827-3512 to get a promo code for FREE guest registration.
See you in Louisville!
Diamond C Trailers and Aluma, KLM Combine Marketing Efforts to Better Service Dealers
Jul 23rd
Diamond C Trailers announces a strategic marketing agreement with Aluma, KLM that will provide North American Trailer Dealers with greater access to personalized service before, during, and after the sale. The agreement enables Aluma’s eight regionalized sales representatives to represent the Diamond C product line to both existing and prospective accounts in the U.S. and Canada.
“At the end of the day, successful business revolves around relationships,” said Jeffery Crabb, President of Diamond C. “As our market expands away from our Texas manufacturing facilities, we recognize the need to maintain personalized service so that every dealer feels like they are in our back yard. Aluma’s professional sales representatives will afford our dealers that opportunity.”
Mike Lloyd, President of Aluma, agrees, “This is a perfect match for our company. Diamond C’s reputation for quality and service in the industry closely matches that of Aluma.”
Both companies expect to gain synergies in reducing the fixed costs associated with outside sales travel. “The end result will be better service through quicker response times and tailor-made solutions without burdening the dealer with higher trailer prices to offset the sales investment.”
Founded in 1985 and headquartered in Mt. Pleasant, TX, Diamond C services dealer partners in over 100 locations throughout the U.S. and Canada. Dealers can choose from over 60 standard models with limitless customized options – making Diamond C one of the most diverse flat-bed manufacturers in the business. Diamond C commits itself to the progression of the trailer industry by continuously demonstrating excellent quality and value, cutting edge innovation, and superior customer service.
Founded in 1992 and headquartered in Bancroft, IA, Aluma services dealer partners in over 250 locations throughout the U.S. and Canada. Aluma produces the largest selection of flat bed, truck bed, and enclosed all aluminum trailers in the industry. Quality is the number one goal and is backed by an all inclusive 5 year warranty. Aluma has ensured the best service inside and out with full time inside sales people and 8 experienced sales people traveling the U.S. and Canada.
How does Diamond C’s paint finish compare to a powder coat finish?
Jan 24th
Powder coating definitely has its place in the world, but it’s not in utility trailers. Diamond C takes this position for the following reasons:
- Powder coating does not use primer. So when the finish on a powder coated trailer gets scratched or chipped which is almost inevitable with normal use, it’s down to bare steel and left with no protection from corrosion. And with no protection from corrosion remaining, the scratches and chips inevitably grow as the finish weathers, often times releasing from the trailer in large sections or sheets.
- Powder coat is difficult to match for touch ups. Away from the trailer factory, powder coat finishes are touched up with spray paint. Rarely does spray paint match the powder color, and it will not adhere to powder coat. Powder and spray paint do not mix.
- High quality paint finishes (including high quality primer) like what Diamond C uses are time tested by the auto industry. We use only industry leading paint/primer products that have proven superior and long-term corrosion resistance track records.
- Paint finishes are most easy to color match and touch up when necessary, most often done simply with an aerosol spray can.
What is Diamond C’s warranty policy?
Jan 24th
Diamond C warrants the structure and workmanship of all Diamond C and Fleetneck by Diamond C Trailers to be free from defects for a period of 3 years from the manufacture date.
Diamond C warrants the structure and workmanship of all Diamond C Ranger Series Trailers to be free from defects for a period of 1 year from the manufacture date.
All components not manufactured by Diamond C (i.e. couplers, jacks, tires, axles, etc.) are warranted by their respective manufacturers. Warranty claims on these components can be processed through Diamond C.
The first step with any warranty claim is to document the problem with photos if at all possible. Then you should contact the dealership from which you purchased your trailer for claim processing.
We do our best to expedite claims as quickly and trouble free as possible, typically within 1-2 days of when the claim was received. Any warranty questions can be submitted via e-mail at warranty@diamondc.com, or via phone at 800-827-3512, ext. 124.
Can I buy a trailer directly from the Diamond C factory?
Jan 24th
For customers outside of our hometown, Diamond C depends on a network of well qualified dealerships across the United States and Canada for product distribution.
To find the Diamond C Dealer nearest you, simply use the “Find A Dealer” button at the top of any Diamond C webpage. If by chance there is not a Diamond C dealer near you, a factory representative will assist you in determining your best options for purchasing a Diamond C Trailer considering delivery and pick up options.
What does NATM compliant mean?
Jan 24th
“Compliant” means that Diamond C voluntarily undergoes a periodic audit conducted by the NATM to ensure that we are 100% in compliance with those established trailer manufacturing guidelines.
For you, NATM compliance means that you can rest assured that your trailer is safe to operate and road legal in every way. You can learn more about the NATM at www.natm.com.
New Warranty Periods!
Feb 4th
As of February 1st, 2009, the structure warranty period on Diamond C Trailers is as follows:
- Diamond C Trailers, 3 Years
- Fleetneck by Diamond C, 3 Years
- Workhorse by Diamond C, 3 Years
- Ranger by Diamond C, 6 Months
- Diamond C by Delta, 1 Year
A trailer’s written warranty allows the trailer owner to rest assured that they have purchased a quality product that the manufacturer will stand behind.
Diamond C’s structural trailer designs and quality construction processes enable the company to extend the longest warranty periods in the utility trailer industy.
Diamond C Trailers are “Engineered to Deliver.”
Upon purchasing a Diamond C Trailer, the Diamond C dealer will supply the trailer buyer with a warranty registration card that further explains the warranty policy and procedures.
Questions and comments are welcome. 800-827-3512 or warranty@diamondctrailers.com.
Manufacturing Update…
Feb 2nd
Diamond C always takes advantage of the slow season (winter) to catch up on projects and prepare for the upcoming busy season (spring and summer). Our shop staff is very busy right now doing just this.
This first picture is of the CNC plasma torch that we have been working on for several weeks now. We purchased this machine very well used from a fab shop in AR. We stripped the machine down and have since reassembled it while installing state-of-the-art controls. The 11′ x 28′ water table that sits directly under the torch is currently under construction. This machine will be put into operation by the end of 2008.
The two pictures directly above represent a slew of layout and process changes that are currently taking place in the plant. When the current phase of layout changes are complete, the flow of raw materials throughout the plant will be significantly improved using stack-able and forklift-able bins. Additionally, several new high-efficiency weld fixtures are being designed and will be implemented over the next few months.
All of these changes ultimately work for our customers. The capabilities of our fabrication equipment increase design and customization options. The layout and fixture changes enable us to produce product more efficiently, therefore continuing to supply our customers with the best value possible.
All of these changes ultimately work for our customers. The capabilities of our fabrication equipment increase design and customization options. The layout and fixture changes enable us to produce product more efficiently, therefore continuing to supply our customers with the best value possible.
